Below is an overview of the key services the city offers:

Public Safety & Emergency Services

• Dallas Police Department (DPD) – Law enforcement, crime prevention, and community policing initiatives.
• Dallas Fire-Rescue (DFR) – Fire suppression, emergency medical services (EMS), and disaster response.
• 911 & Emergency Management – Coordination of emergency response services, disaster preparedness, and public safety alerts.

Neighborhood & Housing Services

• Code Compliance – Enforces city codes related to property maintenance, zoning, and health standards.
• Housing & Neighborhood Revitalization – Provides affordable housing programs, home repair assistance, and rental assistance.
• Dallas Animal Services (DAS) – Animal control, pet adoption, and wildlife management.
• Homeless Solutions – Outreach and housing assistance programs for individuals experiencing homelessness.

Transportation & Infrastructure

• Dallas Department of Transportation (DDOT) – Traffic management, signal maintenance, and pedestrian safety programs.
• Public Works – Street maintenance, sidewalk repair, and infrastructure improvement projects.
• Dallas Water Utilities (DWU) – Water supply, wastewater management, and stormwater drainage services.
• Sanitation Services – Weekly garbage, recycling, and bulk waste collection.

Economic & Workforce Development

• Business Development & Permitting – Assistance with business licensing, zoning, and permits.
• Workforce Training & Employment Services – Job training programs, career counseling, and employer support.
• Small Business Support – Grants, incentives, and networking opportunities for local businesses.

Community & Recreation Services

• Dallas Public Library System – Free access to books, digital resources, educational programs, and research tools.
• Dallas Park & Recreation – Public parks, hiking trails, sports complexes, recreation centers, and senior programs.
• Arts & Culture – Museums, performing arts centers, and cultural festivals supported by the city.

Health & Social Services

• Public Health Services – Immunizations, disease prevention, and health education.
• Senior & Disability Services – Assistance programs, meal delivery, and senior wellness activities.
• Youth & Family Services – After-school programs, summer camps, and childcare assistance.

Environmental & Sustainability Programs

• Renewable Energy & Sustainability Initiatives – Green energy programs, climate action planning, and conservation efforts.
• Urban Forestry & Green Spaces – Tree planting, community gardens, and environmental education.
• Water Conservation & Recycling Programs – Incentives for reducing water usage and improving sustainability.

Civic Engagement & Government Services

• City Council & Mayor’s Office – Policy development, city governance, and public meetings.
• Voting & Elections – Voter registration, polling locations, and election information.
• 311 Service Requests – A non-emergency helpline for reporting city issues such as potholes, graffiti, or illegal dumping.

Specialized Services

• Dallas Love Field Airport – Regional airport services and aviation support.
• Convention & Tourism Bureau – Promotion of tourism, event hosting, and visitor services.
• Equity & Inclusion Initiatives – Programs to address diversity, equity, and community outreach.

Residents can access many of these services online through the City of Dallas website or by calling 311 for general inquiries. These services help maintain a safe, vibrant, and prosperous city for all who live, work, and visit Dallas.